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Updated by user Sep 28, 2018

A representative of the company got back to me about a week later. He was able to answer my questions but I'd already decided that this company wasn't for me.

He informed me that they had a couple more boats in their fleet than what was listed on the website but still not impressive. I got the feeling of a 'timeshare' type of agreement and decided that boat ownership was a better choice for me and my family.

Original review posted by user Aug 29, 2018

I was at a boat show in Lake Wallenpaupak, PA and happened upon a table with flyers about the Freedom Boat Club. All the flyers left off the most important information (the price).

The company rep was nowhere to be found. I finally was able to contact him the next day. He explained the way the club works and divulged the cost. After hanging up I realized the 'Unlimited Access' is based on the amount of boats they have in their fleet for that location.

Their fleet is 4 boats (according to the website), and 2 of which are pontoons (my boat of choice).

When I sent 3 emails to 2 different representatives to have them clear up further questions such as 'what are my options if their small fleet is booked when I'm in the area (I do not live locally) and need a boat' I received no response. I believe this is an indication of how they would neglect their members if this is the way they treat a potential member.

Reason of review: Poor customer service.

Preferred solution: Divulge all information so the consumer can make an informed decision without contacting a rep that will not respond..

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Guest

I hate the way that their website is so misleading. They promise the world of "unlimited" boating with no details.

No mention of the cost and the initiation fees which, from what I found out, are very big. I have not faith in a company that chooses to operate with little details and no transparency.

Guest

Thanx for the info. I feel the same.

Guest

how come no one from freedom club still has not responded?

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