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Freedom Boat Club - Rude and inexperienced

They're more interested in smoking cigarettes, running into other people's boats, their rude and have no consideration of other people's property. They may say they have experience with running a marina and knowing how to operate a boat but they do not.
#1183908
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I've been a member for 3 years. It is almost impossible to get boats on the dates that you want to go. They don't have enough boats for the amount of members, they take advantage of members that way. They sell you on being able to boat without the hassles. It certainly...
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jds_47
jds_47

If you plan ahead, there is no problem with reserving boats. We love the FBC and have never had a problem with the customer service of the people at the various marinas and w...

#1167581
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Freedom Boat Club - Last place in the world to spend your $$

Nashville, Tennessee
1.9
Details
Customer service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
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Turnaround Time
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Cancelled reservations booked in the system. Changed times on us more than once due to short staff. FBC mgr left the marina and us on a boat in a storm. No apologies from marina owner or corporate ceo. No events.
1.9
Details
Customer service
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
Website
#1159361
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I joined Freedom boat club three weeks ago in Florida at Marco Island. I have been trained twice by very good, patient Captains at Naples. I knew basically nothing about boating and have learned a great deal. They train you one on one so you get a great deal of...
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4.5
#1130047
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Freedom Boat Club - Great Boats and Staff

The best way to boat. Just like David said. The 3 favorite times with your boat 1. The Day You Bought Your Boat. 2. The Day You Sold Your Boat. 3. The Day You Joined Freedom Boat Club.
#1096982
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We joined about a year ago and took our initial training out of Marine Max in Ft Myers with Captain Marlowe. Excellent captain and training. Took our off shore training with Captain Dan out of Salty Sams in Ft Myers. Captain Max gave us a "local knowledge" tour out of...
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4.8
I liked
  • Availability and condition of the boats
#1072425
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My wife and I had "Deck the Hulls" at Hidden Harbor, Sarasota on the morning of July 3rd . It was a very good boat: clean, new, and well appointed. Daniel and Zack, the personnel were pleasant, efficient, prompt, and helpful. Daniel was especially careful about...
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4.6
#1071142
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This has to be the worst company on planet earth. I joined on a Thursday , they took my money and emailed me login info the next day to reserve boats. Which I did just that. An hour later I get a call from Peter the CEO and the 1st think he says to me is "did you call...
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Anonymous
John

Just read your post. I love FBC. Only way to be on the water. Plenty of boats and I use 4 different locations. However, when you join, you do have to go through required train...

Anonymous
Anonymous

I joined Freedom Boat Club at Lake Lanier in GA in 2005. I have utilized the program many, many times over the years here. I have also used boats in Charleston, SC, Destin, FL...

1.0
#1049585
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Well they decided to open another location on the Lake Lanier. Well that is fine and dandy, but then the east side now has a 3 week back log of availability to reserve a boat. This then makes it cheaper to cancel the membership and then rent a boat at full cost. Do the...
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#1047804
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It sucks trying to get information on join ing the club they don't return your calls or emails.
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Anonymous
Anonymous

We can not cancel a Contract on a "whim". Why would we want to cancel a contract and take money out the company's pocket. That makes absolutely no sense. Now we will cancel ...

Anonymous
Anonymous

This is making me nervous, I called yesterday they said Roy would call me today, he didn't, I called him, still no contact, so I'm getting a bit worried.

1.0
#1046029
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